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Help With ~ RefWorks: Home

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Contact RefWorks

The RefWorks Support team is available to assist you with any issues that come up while using RefWorks.

Click here to contact the RefWorks Support Team - includes Live chat with an Agent (when available)
or
phone: 1-800-889-3358 (press 7 for RefWorks support)

RefWorks

RefWorks is a research and citation management service you can use to create bibliographies, format footnotes, and organize information that you import from the library's databases and other online sources. Footnotes and bibliographies created with RefWorks are only as good as the information you import. You will still need to edit some references. For help with that, refer to the library's guide to citing sources.

 

Which version should I use?

  • I'm new to RefWorks
    All new users must create their account in New RefWorks.
  • I already have a Legacy RefWorks account
    Legacy RefWorks and new RefWorks can be used in tandem. You can create an account in the New RefWorks and still keep your legacy account.
     
  • Is Legacy RefWorks going away?
    There is no scheduled date for shutting off legacy RefWorks. Although Ex Libris continues to maintain legacy RefWorks, all users of legacy RefWorks are encouraged to upgrade to new RefWorks.
     
  • I need more help
    Ask a Librarian.

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