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Contact RefWorks

The RefWorks Support team is available to assist you with any issues that come up while using RefWorks.

Click here to contact the RefWorks Support Team - includes Live chat with an Agent (when available)
phone: 1-800-889-3358 (press 7 for RefWorks support)


RefWorks is a research and citation management service you can use to create bibliographies, format footnotes, and organize information that you import from the library's databases and other online sources. Footnotes and bibliographies created with RefWorks are only as good as the information you import. You will still need to edit some references. For help with that, refer to the library's guide to citing sources.

Legacy - access ends June 30, 2023 

Which version should I use?

  • I'm new to RefWorks
    All new users must create their account in New RefWorks.
  • Is Legacy RefWorks going away?
    Yes. Legacy RefWorks will be deactivated June 30, 2023. If you wish to preserve your references please upgrade to new RefWorks now.
  • I need more help
    Ask a Librarian.

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